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Terms of Business

Effective Date: 28th October 2024

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These Terms of Business ("Terms") govern the relationship between Vision Illumination ("we," "us," or "our") and our clients or website users ("you" or "your"). By engaging our services or using our website, you agree to these Terms.

 

1. Scope of Services
Vision Illumination specialises in providing high-quality lighting solutions, including consultation, design, supply, and installation services for both on-grid and off-grid environments. The specific scope of work will be defined in our contract or quotation provided for each project.

 

2. Quotations and Pricing
All quotations are valid for 30 days from the date of issue unless otherwise stated. Prices quoted include standard products and services only, and any additional requests may incur additional charges. Prices do not include VAT or other applicable taxes unless specified.

 

3. Orders and Payment Terms

  • Order Acceptance: Orders are accepted once a signed agreement or purchase order is received, and any required deposit is paid.

  • Payment Terms: Payment terms are, 50% upfront, and 50% upon completion. Late payments may incur interest at a rate of 3% per month.

  • Deposits: Deposits are non-refundable unless otherwise agreed in writing.

 

4. Delivery and Installation

  • Delivery: Estimated delivery dates will be provided upon acceptance of an order. Vision Illumination is not liable for delays outside of our control.

  • Installation: Installation dates will be scheduled with clients, and you are responsible for ensuring that the site is prepared and accessible.

  • Ownership and Risk: Ownership of goods transfers upon full payment, while risk transfers upon delivery to the client’s site.

 

5. Warranty

  • All products are covered by a warranty ranging from 5 to 20 years, depending on the product. Please refer to specific product documentation for warranty details.

  • Warranty claims must be made in writing and may require evidence of product defect.

 

6. Liability

  • Limited Liability: Vision Illumination shall not be liable for any indirect, incidental, or consequential damages arising from our products or services.

  • Maximum Liability: Our maximum liability for any claim is limited to the amount paid by you for the specific product or service that caused the loss.

 

7. Intellectual Property
All intellectual property, including but not limited to designs, drawings, and specifications, remain the property of Vision Illumination unless otherwise agreed in writing. Unauthorized use, reproduction, or distribution is prohibited.

 

8. Confidentiality
We respect your confidentiality and will not disclose any confidential information about your project to third parties without your consent, except as required by law.

 

9. Termination

  • Either party may terminate the agreement with 10 days notice. Upon termination, any outstanding invoices become due immediately.

  • Vision Illumination reserves the right to terminate an agreement without notice if you breach these Terms.

 

10. Governing Law
These Terms are governed by the laws of UK. Any disputes will be subject to the exclusive jurisdiction of the courts in UK.

 

11. Amendments
Vision Illumination reserves the right to update or modify these Terms from time to time. Any changes will be posted on our website and will apply to new orders and services from the effective date of the amended Terms.

 

12. Contact Us
If you have any questions about our terms of business, please contact us at:

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Vision Illumination

Unit 3 Ninth Avenue,

Team Valley Trading Estate,

Gateshead, Tyne And Wear,

England,

NE11 0EH


Email: info@visionillumination.com


Phone: +44 (0)191 482 4075

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