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Privacy Policy

Effective Date: 28th October 2024

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1. Introduction
At Vision Illumination, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By using our website, you agree to the collection and use of information as outlined in this policy.

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2. Information We Collect
We collect information in the following ways:

  • Personal Information: When you contact us or sign up for newsletters, we may collect information such as your name, email address, phone number, and other contact details.

  • Usage Data: We automatically collect information about your visit, including IP address, browser type, device information, pages visited, and the time and date of your visit.

 

3. How We Use Your Information
We use your information to:

  • Respond to your inquiries and provide customer support.

  • Process orders and manage transactions.

  • Improve our website, products, and services.

  • Send marketing communications, if you have opted in to receive them.

  • Comply with legal obligations and prevent fraud.

 

4. Sharing Your Information
We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party companies that help us operate the website or deliver services on our behalf.

  • Legal Authorities: When required by law or in response to valid legal requests, such as subpoenas or court orders.

 

5. Data Security
We take reasonable measures to protect your data, including encryption, secure servers, and restricted access to personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.

 

6. Your Rights
You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for data processing at any time.

  • Opt out of marketing communications.

  • Lodge a complaint with a data protection authority.

 

7. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand how you interact with our site, so we can improve your experience. You can manage cookie preferences in your browser settings.

 

8. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before providing any personal information.

 

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date.

 

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

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Vision Illumination

Unit 3 Ninth Avenue,

Team Valley Trading Estate,

Gateshead, Tyne And Wear,

England,

NE11 0EH


Email: info@visionillumination.com


Phone: +44 (0)191 482 4075

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